close menu
This website uses cookies to store your accessibility preferences. No personal / identifying information is stored. More info.

Backflow Program

Report Suspected Cross Connections

What is a Cross Connection?

A cross connection occurs in the water distribution system at a point where potable (safe drinking water) is connected to a non-potable source. This type of connection allows pollutants and other contaminants to possibly enter the water distribution system when a "backflow" occurs. Some examples of cross connections include: (1) Wash Basins & Sinks, (2) Hose Bibs, (3) Irrigation Sprinkler Systems, (4) Swimming Pools, and (5) Reuse Water Lines.

How does one prevent a backflow event?

To prevent contamination, a backflow device must be properly installed and tested. A certified plumber must perform this test.

How do I report a possible Cross Connection?

To report a suspected cross connection, please craft a detailed email to our Water Distribution Department's Superintendent. Our current Superintendent is William Smith. He can be reached at wfp@conneautoh.org

To read more about the Water Department Rules and Regulations, please visit the City of Conneaut Codified Ordinances HERE